A hotel’s property management system (PMS) is the backbone of daily operations, touching nearly every department – from front desk and housekeeping to revenue management and accounting. In theory, a PMS should streamline operations, reduce friction, and create a seamless experience for both employees and guests. However, in practice, many PMS platforms fall short of The post What Hotel Staff Really Need from a PMS (and Why Many Systems Fail Them) appeared first on Revfine.com….
