When I ran my own agency, Strawberry Holidays, I had clients with a range of accessibility needs who loved the freedom a cruise holiday can offer. However, their dream trips all too often fell short of what they were looking for. Angie booked a European adventure with her children through my business. Her son has autism so when he’s upset it can be difficult to comfort him. Prior to departure, we filled out lengthy forms and emailed both cruise lines – whom I won’t name to avoid any embarrassment –…
