In partnership withRedis Generative AI has taken off. Since the introduction of ChatGPT in November 2022, businesses have flocked to large language models (LLMs) and generative AI models looking for solutions to their most complex and labor-intensive problems. The promise that customer service could be turned over to highly trained chat platforms that could recognize a customer’s problem and present user-friendly technical feedback, for example, or that companies could break down and analyze their troves of unstructured data, from videos to PDFs, has fueled massive enterprise interest in the technology. This…
