As the U.S. aging population rapidly grows, there remains a severe shortage of care workers and personal assistants for older adults and people with disabilities despite a surplus of unfilled jobs. Low pay, lack of basic benefits, and the paucity of opportunities for growth have resulted in a huge turnover in the long-term services and supports (LTSS) industry. Massachusetts, for example, experienced a care worker staffing crisis even before the pandemic, and a staffing exodus continues in the care workforce. Earlier this year at Brigham and Women’s and Massachusetts General…
