Review: IT in health care has produced modest changes — so far

It has never been hard to imagine how information technology (IT) might improve health care services. Fast messaging replacing faxes. Electronic health records that can be accessed more easily. Software that can inform doctors’ decisions. Telemedicine that makes care more flexible. The possibilities seem endless. But as a new review paper from an MIT economist finds, the overall impact of information technology on health care has been evolutionary, not revolutionary. Technology has lowered costs and improved patient care — but to a modest extent that varies across the health care…

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