“Crisis moments can be the best time for collective trust building,” says Jarrod Goentzel, principal research scientist and lecturer for the Center for Transportation and Logistics (CTL) and director of the MIT Humanitarian Supply Chain Lab. “People’s minds are open in unique ways during crisis, so it’s a good time to shape our mindset for moving forward.” Goentzel is referring to the double crisis that struck the United States earlier this year: the Covid-19 pandemic and the resulting personal protective equipment (PPE) shortage. In response, MIT was agile — collecting,…
