3 Questions: The price of privacy in ride-sharing app performance

Ride-sharing applications such as Uber and Lyft collect information about a user’s location to improve service and efficiency, but as data breaches and misuse become more frequent, the exposure of user data is of increasing concern. M. Elena Renda, a visiting research scientist in MIT’s JTL Urban Mobility Lab; Francesca Martelli, a researcher at the National Research Council in Pisa, Italy; and Jinhua Zhao, the director of the JTL Urban Mobility Lab; discuss findings from their recent article in the Journal of Urban Technology about the impacts of different degrees of locational privacy protection…

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