While shadowing human resources employees at a fast-growing technology company, Summer Jackson began to notice a strange pattern. The well-intentioned company was struggling to achieve its diversity goals, but it was reluctant to use recruiting tools that could help. The issue was the way these sites displayed underrepresented candidates in an e-commerce-like interface. “They want you to shop for people?” the HR team members bemoaned. Their moral discomfort surprised Jackson, because the team used similar but less race-oriented tools all the time in their early rounds of hiring. This was…
