With the onset of Covid-19 pandemic, MIT Information Systems and Technology (IS&T) rapidly launched new services and enhanced others to meet the expanding needs of a community moving fully into online teaching, learning, and working. Three months ago, Zoom was known in some parts of the Institute as a helpful video conferencing tool, but was completely unknown in others. Since remote classes started on March 30, Zoom usage is up nearly 10,000 percent across the Institute, with an average of more than 1.5 million meeting minutes per day. Today, community…
