To build a better AI helper, start by modeling the irrational behavior of humans

To build AI systems that can collaborate effectively with humans, it helps to have a good model of human behavior to start with. But humans tend to behave suboptimally when making decisions. This irrationality, which is especially difficult to model, often boils down to computational constraints. A human can’t spend decades thinking about the ideal solution to a single problem. Researchers at MIT and the University of Washington developed a way to model the behavior of an agent, whether human or machine, that accounts for the unknown computational constraints that…

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