There’s a widely held belief that in order for places like retail stores, restaurants, and fulfillment centers to be successful, they need to squeeze everything they can out of frontline workers and offer as little in return as possible. This extends beyond offering low pay to include irregular schedules, minimal benefits, no real career paths, and a general lack of regard for worker well-being among decision-makers. It’s no wonder, then, that such industries struggle with constant worker turnover, low productivity, and poor worker morale. The Good Jobs Institute is offering…
